Voiceform Terms and Conditions

Effective Date: April 03, 2025
Last Updated: April 03, 2025

Welcome to Voiceform, a voice AI agent platform provided by Layor Yabag East ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our Software-as-a-Service platform (the "Service"). By signing up, accessing, or using the Service, you ("you" or "User") agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. Acceptance of Terms

These Terms form a legal agreement between you and Layor Yabag East. We may update these Terms from time to time, and we’ll notify you of significant changes via email or within the Service. Your continued use of Voiceform after updates take effect means you accept the revised Terms.

2. Description of the Service

Voiceform provides a voice AI agent SaaS platform that allows you to create, manage, and deploy voice-based interactions for your business or personal use. Features may include voice recording, AI responses, and data analytics, depending on your subscription plan.

3. Eligibility

To use the Service, you must:

  • Be at least 18 years old or have legal authority to enter into this agreement.
  • Provide accurate and complete information during registration.
  • Not use the Service for illegal purposes or in violation of these Terms.

4. Account Registration and Security

  • Account Creation: You must create an account to access the Service. You agree to provide truthful information and keep it updated.
  • Security: You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately at [insert email] if you suspect unauthorized use.
  • Account Termination: We reserve the right to suspend or terminate your account if you violate these Terms or engage in harmful activity.

5. Subscription and Payment

  • Plans: Voiceform offers various subscription plans with different features and pricing, as outlined on our website or within the Service.
  • Fees: You agree to pay all applicable fees for your chosen plan. Fees are non-refundable except as stated in Section 6.
  • Billing: Payments are processed via a third-party payment processor. You authorize us to charge your provided payment method on a recurring basis (e.g., monthly or annually) until you cancel.
  • Price Changes: We may adjust pricing with prior notice. Changes will apply at the start of your next billing cycle.
  • Taxes: Fees exclude taxes, which may be added as required by law.

6. Cancellation and Refunds

  • Cancellation: You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period.
  • Refunds: We do not offer refunds for partial billing periods or unused services, except where required by law (e.g., under GDPR or consumer protection laws in your jurisdiction).

7. License and Usage Rights

  • License Grant: We grant you a non-exclusive, non-transferable, revocable license to use the Service for your personal or business purposes, subject to these Terms.
  • Restrictions: You may not:
    • Copy, modify, or distribute the Service or its code.
    • Reverse-engineer, decompile, or attempt to extract the Service’s source code.
    • Use the Service to violate laws, harm others, or send spam.
    • Share your account with unauthorized users.

8. User Content

  • Ownership: You retain ownership of any voice recordings, text, or other content ("User Content") you submit to the Service.
  • License to Us: By uploading User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, process, and store it as needed to provide and improve the Service.
  • Responsibility: You are responsible for ensuring your User Content complies with laws and does not infringe on third-party rights (e.g., copyright, privacy).

9. Intellectual Property

  • Our IP: The Service, including its software, design, and branding, is owned by Layor Yabag East and protected by intellectual property laws. You may not use our trademarks or content without permission.
  • Feedback: If you provide suggestions or feedback, we may use it without obligation to compensate you.

10. Privacy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your data. By using Voiceform, you consent to these practices.

11. Service Availability and Support

  • Uptime: We strive to keep the Service available but do not guarantee uninterrupted access. Downtime may occur due to maintenance or unforeseen issues.
  • Support: We offer support via [insert email or support channel], with response times based on your subscription plan.

12. Termination

  • By You: You may stop using the Service and cancel your account at any time.
  • By Us: We may terminate or suspend your access if you breach these Terms, fail to pay fees, or if we discontinue the Service (with reasonable notice where possible).
  • Effect of Termination: Upon termination, your license to use the Service ends, and we may delete your data after a reasonable period, subject to legal obligations.

13. Disclaimers

  • As-Is: The Service is provided "as is" and "as available," without warranties of any kind, express or implied (e.g., fitness for a particular purpose).
  • No Guarantee: We do not guarantee that the Service will meet your needs, be error-free, or produce specific results.

14. Limitation of Liability

To the fullest extent permitted by law:

  • Layor Yabag East, its affiliates, and partners will not be liable for indirect, incidental, or consequential damages (e.g., lost profits, data loss) arising from your use of the Service.
  • Our total liability to you will not exceed the amount you paid us in the 12 months prior to your claim, or $100, whichever is greater.

15. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or losses arising from your use of the Service, violation of these Terms, or infringement of third-party rights.

16. Governing Law and Dispute Resolution

  • Governing Law: These Terms are governed by the laws of [insert jurisdiction, e.g., Delaware, USA], without regard to conflict of law principles.
  • Disputes: Any disputes will be resolved through binding arbitration in [insert location], except for small claims or injunctive relief. You waive the right to participate in class actions.

17. Miscellaneous

  • Entire Agreement: These Terms, along with the Privacy Policy, constitute the full agreement between you and us.
  • Severability: If any part of these Terms is invalid, the rest remains enforceable.
  • No Waiver: Our failure to enforce any right does not waive it.
  • Assignment: We may assign these Terms in connection with a business transfer; you may not assign them without our consent.

18. Contact Us

For questions about these Terms, contact:
Layor Yabag East (Voiceform)
Email: bg@floreal.ai
Address: 30 rue rené boulanger, 75010 Paris

Thank you for choosing Voiceform! We’re excited to support your voice AI needs.

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